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Legal
How we collect, use, and protect your personal information.
Last updated: March 2026
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Orevida LLC operating as Orevida Media (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website at media.orevida.com (the “Website”), interact with our creative agency services, or communicate with us.
Orevida Media is a creative agency offering brand strategy, content production, visual identity design, campaign development, social media management, and related creative services. This Privacy Policy applies to all visitors, prospective clients, existing clients, collaborators, and any other individuals who access or interact with the Website and our services.
By using the Website, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Website immediately.
We encourage you to read this Privacy Policy in full to understand how your personal data is handled. This policy should be read in conjunction with our Terms of Service and Cookie Policy, which are available on our Website.
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The data controller responsible for your personal data is:
Orevida LLC operating as Orevida Media
Sharjah Media City (Shams)
Sharjah, United Arab Emirates
TRN: 105156137900001
Email: contact@media.orevida.com
As the data controller, Orevida Media determines the purposes and means of processing personal data collected through the Website. If you have any questions about how your data is processed, or if you wish to exercise any of your rights regarding your personal data, please contact us using the details above.
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We may collect personally identifiable information that you voluntarily provide to us, including but not limited to: your full name, email address, phone number, company or organization name, job title, mailing address, and any other information you choose to provide when filling out contact forms, requesting a proposal, subscribing to our newsletter, inquiring about our creative services, or otherwise communicating with us.
We automatically collect certain information when you visit the Website. This usage data may include your Internet Protocol (IP) address, browser type and version, operating system, device type and identifiers, referring website or source, pages viewed, date and time of your visit, time spent on each page, click patterns, scroll depth, navigation paths, and other diagnostic and analytical data.
We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activity on our Website. Cookies are small data files placed on your device that allow us to recognize your browser and capture certain information. For detailed information about the cookies we use, please refer to our Cookie Policy.
We use third-party analytics tools to help us measure traffic and usage trends for the Website. These tools collect information sent by your browser, including the pages you visit, your geographic location (city/country level), and other information that assists us in improving the Website. This analytics data is collected in aggregate and is used to identify trends and patterns rather than to identify individual users.
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We collect information directly from you when you: complete contact forms or inquiry forms on the Website; request a creative proposal or brief consultation; subscribe to our newsletters or email communications; request information about our services, capabilities, or pricing; communicate with us via email, phone, or social media; submit project briefs, brand assets, or creative materials for collaboration; or otherwise voluntarily provide information to us.
We collect information automatically through the use of cookies, pixel tags, web beacons, server logs, and other tracking technologies when you access or interact with the Website. This data is collected passively and does not require any action on your part beyond visiting the Website. Our servers automatically record information that your browser sends whenever you visit a website, including standard log information and browsing behavior data.
We may receive information about you from third parties, including: analytics providers who provide us with aggregated and anonymized data about website visitors; social media platforms when you interact with our profiles or share our content; business partners, clients, or referral sources who refer you to our services; publicly available sources such as business registries and professional networking platforms; and service providers who assist us in delivering our services. We may combine information received from third parties with other information we hold about you.
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We process your personal data for the following purposes and on the following legal bases:
Service Delivery: To provide, operate, maintain, and improve the Website and our creative agency services; to respond to your inquiries, project briefs, and requests for proposals; to manage client relationships and deliver contracted creative work; to communicate with you regarding ongoing or prospective projects; and to fulfill our contractual obligations to you. Legal basis: performance of a contract or steps taken at your request prior to entering into a contract.
Analytics and Improvement: To analyze website usage patterns and trends; to monitor and measure the effectiveness of our Website and portfolio presentation; to conduct research and analysis to improve our services, content, and user experience; and to develop new creative offerings and functionality. Legal basis: our legitimate interests in improving our services.
Communications: To send you relevant information about our services, creative insights, case studies, and marketing communications (with your consent where required); to notify you of changes to our policies or terms; and to provide you with client support and project updates. Legal basis: your consent, or our legitimate interests in keeping you informed about our services.
Security and Compliance: To protect the security and integrity of the Website and our systems; to detect, prevent, and address technical issues, fraud, and unauthorized access; to comply with applicable laws, regulations, legal processes, and enforceable governmental requests; and to enforce our Terms of Service and other agreements. Legal basis: compliance with legal obligations, or our legitimate interests in protecting our business and users.
Business Operations: To manage our business operations, including financial reporting, internal audits, business planning, and strategic development; to facilitate business transfers, mergers, acquisitions, or restructurings; and to evaluate and improve the quality of our creative output and client satisfaction. Legal basis: our legitimate interests in managing our business.
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Our Website uses cookies and similar tracking technologies to distinguish you from other users and to provide you with a better browsing experience. We categorize the cookies used on our Website into the following types:
Essential Cookies: These cookies are strictly necessary for the operation of the Website. They enable core functionality such as session management, security features, and accessibility options. Without these cookies, the Website cannot function properly. These cookies do not require your consent as they are essential to the provision of the service.
Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are the most and least popular and how visitors navigate through the site. All information collected by these cookies is aggregated and therefore anonymous.
Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization, such as remembering your preferences, language settings, and customizations. They may be set by us or by third-party providers whose services we have added to our pages.
Marketing Cookies: These cookies may be set through our Website by our advertising or marketing partners. They may be used to build a profile of your interests and show you relevant content or advertisements on other websites. They do not directly store personal information but are based on uniquely identifying your browser and device.
For full details about the specific cookies we use, how to manage your cookie preferences, and how to opt out of non-essential cookies, please refer to our dedicated Cookie Policy.
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Orevida Media does not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your personal data in the following limited circumstances:
Service Providers: We may share your data with trusted third-party service providers who perform services on our behalf, including but not limited to web hosting providers, email delivery services, analytics providers, project management platforms, cloud storage providers, and customer support tools. These providers are contractually obligated to use your data only for the purposes of providing the requested services and are bound by confidentiality obligations.
Legal Requirements: We may disclose your personal data if required to do so by law, or in response to valid requests by public authorities, including courts, regulators, law enforcement agencies, or other governmental bodies. We may also disclose your data to comply with a legal obligation, protect and defend the rights or property of Orevida Media, prevent or investigate possible wrongdoing in connection with the Website, protect the personal safety of users of the Website or the public, or protect against legal liability.
Affiliated Entities: Orevida Media operates as a division of Orevida LLC. Your personal data may be shared with affiliated entities within the Orevida group of companies where necessary to fulfill our services, for centralized administration, cross-entity analytics, compliance, and strategic planning purposes. All affiliated entities are bound by this Privacy Policy when processing your data.
Business Transfers: In the event of a merger, acquisition, reorganization, dissolution, or similar corporate event involving Orevida Media or Orevida LLC, your personal data may be transferred to the successor entity or acquiring party. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
With Your Consent: We may share your personal data with third parties when you have given us your explicit consent to do so for a specific purpose.
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When you engage Orevida Media for creative services, we may collect and process additional categories of personal data beyond those described in Section 3. This data is necessary for the delivery of our creative agency services.
When you submit a project brief or engage us for brand strategy, content production, or campaign work, we may collect: brand guidelines, logos, and visual assets; target audience profiles and demographic information; competitive intelligence and market research; messaging frameworks and tone-of-voice documentation; campaign goals, KPIs, and performance benchmarks; and any other materials you provide for the purposes of executing the creative engagement.
Throughout our working relationship, we collect and retain: email correspondence and messaging history related to projects; meeting notes, feedback records, and revision requests; file transfers, creative assets shared via cloud platforms or email; approval workflows and sign-off records; and any other communications exchanged during the course of our engagement.
For invoicing and payment purposes, we may collect: billing contact details and addresses; purchase order numbers and contract references; payment history and outstanding balance records; and tax identification information where required by applicable law. We do not directly process or store credit card or bank account numbers; payment processing is handled by trusted third-party payment processors who maintain their own security and privacy standards.
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Orevida Media maintains an active presence across multiple social media platforms, including but not limited to Instagram (Meta), LinkedIn, X (formerly Twitter), and other platforms we may join from time to time. We collect and process data from individuals who interact with Orevida Media through these platforms.
When you interact with Orevida Media’s social media accounts, profiles, posts, or other social media content, we may collect and process the following data: your public profile information (name, username, profile photo, bio); engagement data (likes, comments, shares, reactions, reposts); direct messages and private communications sent to Orevida Media’s accounts (where applicable and permitted by the platform); follower and following relationships; content you tag Orevida Media in or mention Orevida Media within; viewing behavior and interaction patterns with our social media content; and any information you voluntarily share in comments, replies, or messages.
We use social media platform analytics tools and third-party tracking technologies to collect data about how users interact with our social media content and how social media users engage with our Website after viewing our social content. This includes: social media referral data showing how you arrived at our Website from social platforms; audience insights and demographic data provided by social media platforms about users who interact with our content; and cross-platform tracking that may link your social media activity with your activity on our Website.
You acknowledge that social media platforms operate under their own terms of service and privacy policies, and that Orevida Media’s ability to collect and use data from social media interactions is subject to the terms and features of those platforms. We encourage you to review the privacy policies of any social media platforms through which you interact with Orevida Media.
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In addition to the cookies described in our Cookie Policy, Orevida Media may deploy a range of tracking and analytics technologies across the Website. This section provides detailed disclosure of the specific tracking technologies that may be in use.
We may use Google Analytics 4 (“GA4”), a web analytics service provided by Google LLC, and Google Tag Manager (“GTM”), a tag management system that allows us to deploy and manage multiple tracking codes through a single container. GA4 collects data about your interactions with our Website, including page views, scroll depth, click events, file downloads, video engagement, site search queries, and form interactions. GA4 uses event-based tracking and may employ machine learning models to fill data gaps and generate predictive metrics. GTM enables us to deploy, update, and manage analytics and marketing tags efficiently without modifying the Website code directly.
We may use the Meta Pixel (formerly Facebook Pixel), a snippet of JavaScript code provided by Meta Platforms, Inc., on our Website. The Meta Pixel allows us to: track conversions from Facebook and Instagram advertisements; build targeted audiences for future advertising campaigns; retarget users who have previously interacted with our Website; and measure the effectiveness of our advertising spend. The Meta Pixel collects data including pages visited, actions taken on the Website, device information, and browser data, and transmits this information to Meta for processing. This data may be combined with your Facebook or Instagram profile data by Meta.
We may also employ the following tracking technologies: custom event tracking scripts developed by or for Orevida Media to capture specific user interactions; heatmap and attention mapping tools; scroll depth tracking; click tracking and link attribution; form analytics to understand how users interact with forms on our Website; email open and click tracking within marketing communications; and any additional analytics or tracking tools that Orevida Media may implement from time to time.
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Orevida Media uses artificial intelligence and machine learning technologies in its creative and operational workflows. This section describes how your personal data may be processed by AI systems and shared with AI service providers.
Your personal data may be transmitted to and processed by third-party AI service providers, including but not limited to OpenAI (ChatGPT, GPT API), Anthropic (Claude API), Google (Gemini, Vertex AI), and other current or future AI service providers that Orevida Media may engage. Data shared with these providers may include: text data from communications, submissions, and content you provide; metadata and contextual information necessary for AI processing; and behavioral and activity data used for analysis and personalization.
AI processing of your data serves the following purposes: content analysis, ideation, and creative development; audience research and campaign optimization; automated and semi-automated content generation and editing assistance; communication automation and client support; trend analysis, competitive intelligence, and strategic planning; quality assurance and performance analytics; and any other creative or operational applications integral to our agency services. You acknowledge that AI processing is integral to Orevida Media’s operations and that opting out of AI processing may not be possible while continuing to use our services.
Data transmitted to third-party AI providers may be retained by those providers in accordance with their own data retention policies. Orevida Media cannot control and does not guarantee how third-party AI providers retain, process, or delete data once it has been transmitted to them. You should review the privacy policies of the AI service providers identified above for information about their data handling practices.
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Your personal data may be transferred to, stored in, and processed in countries other than the United Arab Emirates, including countries where our service providers, hosting providers, AI providers, and other third-party partners maintain facilities. These countries may have data protection laws that differ from the laws of your country of residence.
When we transfer your personal data to other countries, we take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures may include implementing standard contractual clauses, relying on adequacy decisions, or ensuring that the recipient organizations maintain appropriate data protection certifications or frameworks.
By using the Website and providing us with your personal data, you acknowledge and consent to the transfer, storage, and processing of your data in jurisdictions outside of your country of residence. If you have questions about our international data transfer practices, please contact us at contact@media.orevida.com.
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We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. The retention period for personal data depends on the context in which we collect it, the purposes for which we use it, and our legal obligations.
In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data; the potential risk of harm from unauthorized use or disclosure; the purposes for which we process the data and whether we can achieve those purposes through other means; and applicable legal, regulatory, tax, accounting, or other requirements.
When personal data is no longer required for the purposes for which it was collected, we will securely delete or anonymize it. Anonymized data, which can no longer be associated with you, may be retained indefinitely for statistical and analytical purposes. In some cases, we may retain certain information for a longer period as required by law or for legitimate business purposes, such as resolving disputes, enforcing agreements, or maintaining business records.
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Orevida Media implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, destruction, loss, or misuse. These measures include, but are not limited to:
Encryption of data in transit using industry-standard SSL/TLS protocols; access controls limiting data access to authorized personnel on a need-to-know basis; regular security assessments and vulnerability testing; secure server infrastructure with monitoring and intrusion detection systems; employee and contractor training on data protection and security best practices; and incident response procedures for identifying and addressing data breaches.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data. You acknowledge that you provide your personal data at your own risk and are responsible for maintaining the confidentiality of any credentials or access details associated with your interactions with us.
In the event of a data breach that affects your personal data, we will notify you and the relevant supervisory authority as required by applicable law, and we will take all necessary steps to mitigate the impact of the breach.
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Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.
Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when you object to processing based on legitimate interests.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that we transfer it to another data controller where technically feasible.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact us at contact@media.orevida.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request. Please note that certain rights may be limited by applicable law in certain circumstances.
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The Website and our services are not directed at individuals under the age of eighteen (18). We do not knowingly collect, solicit, or maintain personal data from anyone under the age of 18. If we become aware that we have collected personal data from a child under 18, we will take immediate steps to delete that information from our systems.
If you are a parent or guardian and you believe that your child has provided us with personal data without your consent, please contact us at contact@media.orevida.com, and we will take appropriate action to remove the information.
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The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Orevida Media. This Privacy Policy applies only to our Website and does not govern any third-party sites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We strongly encourage you to review the privacy policies of every third-party website you visit. When you click on a link to a third-party website, you leave our Website and your interactions with that third-party site are governed by that site’s own terms and privacy policy. Orevida Media is not liable for any loss or damage that may arise from your use of third-party websites.
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Orevida Media has designated a point of contact for all data protection matters. If you have any questions or concerns about how your personal data is handled, wish to exercise your data protection rights, or want to file a complaint regarding our data processing practices, you may reach our data protection contact at:
Data Protection Inquiries
Orevida LLC operating as Orevida Media
Email: contact@media.orevida.com
We will acknowledge receipt of your inquiry and endeavor to provide a substantive response within thirty (30) days. If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.
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Orevida Media reserves the right to update, modify, or replace this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website with a new “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
For material changes that significantly affect how we collect, use, or share your personal data, we may provide additional notice, such as a prominent notice on our Website or a notification sent to the email address associated with your account or inquiry. Your continued use of the Website after the posting of changes constitutes your acceptance of those changes.
If you do not agree with the revised Privacy Policy, you should discontinue your use of the Website. It is your responsibility to check this page periodically to stay informed about how we protect your personal information.
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If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or our data processing practices, please do not hesitate to contact us:
Orevida LLC operating as Orevida Media
Sharjah Media City (Shams), Sharjah, United Arab Emirates
General inquiries: hello@media.orevida.com
Privacy inquiries: contact@media.orevida.com
We aim to respond to all privacy-related inquiries within thirty (30) days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.